To ward off problems. Businesses conduct situational analyses to obtain information about changes or
trends that are beginning to develop in the environment or marketplace. This procedure allows
businesses to identify changes at an early stage and ward off potential problems. It is important for
businesses to understand changes in their external environment in order to adapt and avoid problems.
Without this information, businesses may be unprepared to deal with problems that might cause them to
lose their competitiveness or even fail. A business would not conduct a situational analysis to identify
customers, forecast expenses, or redesign products. However, a business might redesign products after
conducting a situational analysis and finding that they were losing their appeal in the marketplace.