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Customer Service Questions and Answers (Q&A)

Madeline , Software Tester
Answered: Sep 21, 2020
The five needs of every customer include service, price, quality, action, and appreciation. • With service, customers anticipate that the service they believe is appropriate for the le...Read More

10 Answers

9814 views
John Smith
Answered: Mar 24, 2023
I keep myself from finishing his/her sentences.

1 Answer

1106 views
H.Jennifer
Answered: Apr 23, 2018
Being "customer service oriented" is targeted at one thing: helping individuals. As simple as it sounds, this ethos is the way to influencing it to fill in as an association.

Truly,...Read More

3 Answers

850 views
Wbsi
Answered: Mar 24, 2023
Ask another employee to help the client while you escort Mrs. W. to a room away from the public area.

3 Answers

788 views
Wbsi
Answered: Mar 24, 2023
Tell her the reasons why your office needs the information.

2 Answers

690 views
S. Barnes, Chauffeur
Answered: May 17, 2019
The correct answer to this question is False. Almost everyone has had a customer service job at some point in life. One of the first things that are taught when beginning a customer service job...Read More

2 Answers

687 views
Wbsi
Answered: Mar 24, 2023
I try to do my best to "pull it off".

1 Answer

673 views
John Adney
Answered: Nov 21, 2017

Apologize for the error even though it is not your fault

2 Answers

608 views
Cypreou
Answered: Mar 24, 2023
Implementation of the Problem Management process

1 Answer

550 views
John Smith
Answered: Mar 24, 2023
Eye contact reassures customers that your attention is focused on them

1 Answer

479 views
John Adney
Answered: Oct 06, 2017

Are the people who buy your company s products or services; are the people who work within your company.

2 Answers

441 views
Wyatt Williams
Answered: Mar 24, 2023
Tell her the reasons why your office needs the information.

1 Answer

384 views
D.Anthonyda
Answered: Feb 06, 2018
The best way to converse with clients who do not speak English well, is to adjust your speech level to theirs. This is something that could be termed as an efficient way of communication. There...Read More

2 Answers

371 views
Rsilva
Answered: Mar 24, 2023
The organization has identified business objectives for the new expense reporting application that will be used to measure the effectiveness of the application. Subject matter experts and key...Read More

1 Answer

264 views
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