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Customer Service Questions and Answers (Q&A)

Madeline , Software Tester
Answered: Sep 21, 2020
The five needs of every customer include service, price, quality, action, and appreciation. • With service, customers anticipate that the service they believe is appropriate for the le...Read More

10 Answers

9743 views
John Smith
Answered: Aug 18, 2022
I keep myself from finishing his/her sentences.

1 Answer

986 views
H.Jennifer
Answered: Apr 23, 2018
Being "customer service oriented" is targeted at one thing: helping individuals. As simple as it sounds, this ethos is the way to influencing it to fill in as an association.

Truly,...Read More

3 Answers

825 views
Wbsi
Answered: Aug 18, 2022
Ask another employee to help the client while you escort Mrs. W. to a room away from the public area.

3 Answers

766 views
Wbsi
Answered: Aug 18, 2022
Tell her the reasons why your office needs the information.

2 Answers

671 views
Wbsi
Answered: Aug 18, 2022
I try to do my best to "pull it off".

1 Answer

649 views
John Adney
Answered: Nov 21, 2017

Apologize for the error even though it is not your fault

2 Answers

577 views
S. Barnes, Chauffeur
Answered: May 17, 2019
The correct answer to this question is False. Almost everyone has had a customer service job at some point in life. One of the first things that are taught when beginning a customer service job...Read More

2 Answers

559 views
John Smith
Answered: Aug 18, 2022
Eye contact reassures customers that your attention is focused on them

1 Answer

471 views
Cypreou
Answered: Aug 18, 2022
Implementation of the Problem Management process

1 Answer

467 views
John Adney
Answered: Oct 06, 2017

Are the people who buy your company s products or services; are the people who work within your company.

2 Answers

431 views
Wyatt Williams
Answered: Aug 18, 2022
Tell her the reasons why your office needs the information.

1 Answer

377 views
D.Anthonyda
Answered: Feb 06, 2018
The best way to converse with clients who do not speak English well, is to adjust your speech level to theirs. This is something that could be termed as an efficient way of communication. There...Read More

2 Answers

352 views
Rsilva
Answered: Aug 18, 2022
The organization has identified business objectives for the new expense reporting application that will be used to measure the effectiveness of the application. Subject matter experts and key...Read More

1 Answer

254 views
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