What is the proper Deal Edit Procedure? What are the steps the sales - ProProfs Discuss
Advertisement

What is the proper Deal Edit Procedure? What are the steps the sales rep must take to get this resolved? There are two different solutions depending on the type of issue; please list both.



This question is part of dsm---cs training

Asked by Sebastian, Last updated: Oct 21, 2020

+ Answer
Request
Question menu
Vote up Vote down

1 Answer

John Smith

John Smith

John Smith
John Smith

Answered Sep 09, 2016

Sales rep finds problem. then goes to their dsm. if editorial needs to make change, dsm must approve & sales rep must submit ticket to grouhelpon.zendesk.com (editorial). once change is made, goes back to sales rep & sales rep then needs to create ticket for csinternal (providing all appropriate requirements in ticket) to send announcement to all customers. 2. sales rep finds problem. then goes to their dsm. if editorial does not need to make change, dsm must approve issue. then sales rep needs to create ticket for csinternal (providing all appropriate requirements in ticket) to send announcement to all customers of issue. cs will always determine if announcement is necessary but should always be made aware of any issues.
upvote downvote
Reply 

Advertisement
Advertisement
Search for Google images Google Image Icon
Select a recommended image
Upload from your computer Loader
Image Preview
Search for Google images Google Image Icon
Select a recommended image
Upload from your computer Loader
Image Preview
Search for Google images Google Image Icon
Select a recommended image
Upload from your computer Loader

Email Sent
We have sent an email to your address "" with instructions to reset your password.