What is the next step after the symptoms of a problem has been identified?

Identify the affected area-once you have identified the symptoms, you must determine which part of the network is affected by the same symptoms.incorrect answers:a: selecting the most probable cause follows after identifying what has changed in the affected area.b: once you have identified the affected area, you should determine if anything has been changed in the affected area. this will help you identify the probable cause.c: implementing a solution follows after selecting the most probable cause which follows after identifying what has changed in the affected area.references:david groth and toby skandier, network+ study guide (4th edition), sybex, alameda ca, 2005, pp. 415-420.