You are the network administrator at Certkiller .com. All workstations on the Certkiller .com network are configured as DHCP clients while all servers are configured with static IP addresses. A certkiller .com user complains that she cannot access any resources on the network. Other users are not experiencing this problem. You attempt to ping a Certkiller .com file server from the users computer. Pinging by both host name and IP address fails. The ipconfig command indicates an IP address of 169.254.32.10 and a subnet mask of 255.255.0.0.