Which aspect of Service Design is missing from the list below?

The design of measurement system methods and metrics is not on the list. Service design is planning and managing people, infrastructure, communication, and material elements of service to improve the quality of and interaction between the service provider and its users. Service design may function to inform changes to an existing service or create a new service ultimately.

Service design utilizes methods and tools derived from various disciplines. ITTC formally recognizes five individual aspects of service design that together describe the service design process. The introduction of new or modified services through the accurate identification of business requirements.

The correct answer to this question is The design of measurement systems, methods, and metrics. Service design is an activity. It is done to help organize the many elements of service to improve the relationship between the user and who is providing the service.

These different elements could be the people participating, as well as how they communicate. Service design can be done in a way to bring change to a service that is already existing, or it can create a whole new service. The best plan will depend on what the user needs, as well as what the provider can give.