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  1. Etiquette
  2. Telephone Etiquette

Telephone Etiquette Questions and Answers (Q&A)

Why would you ask the caller for their phone # besides having a paper and pencil ready?
Mdc
Answered: Aug 18, 2017

In case you get diconnected from the caller becausr all phonecalls are important

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4 Answers

600 views
Why to avoid using good morning or good afternoon in your initial greeting?
Robert moreno
Answered: Aug 09, 2019

One could make a mistake with the correct hour and the caller could be in a different time zone.

1 Answer

560 views
What will you say in your initial greeting?
Robert moreno
Answered: Aug 09, 2019

Saying hello, mentioning the department and the company.

2 Answers

421 views
What is the best way to tell a caller that a co-worker is out of the office?
BBGCLUB
Answered: May 19, 2024
Tell the caller that the co-worker is out of the office and ask if you can help them or if you can take a message.

1 Answer

415 views

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