What should you do after finishing your PC repair? - ProProfs Discuss
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What should you do after finishing your PC repair?



Asked by Garfield, Last updated: Jul 17, 2021

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John Smith

John Smith

John Smith
John Smith

Answered Sep 09, 2016

If you changed anything on the pc after you booted it, reboot one more time to make sure you have not caused a problem with the boot 2. allow the customer enough time to be fully satisfied that all is working. 3. if you backed up data before working on the problem and then restored the data from backups, ask the user to verify that the data is fully restored. 4. review the service call with the customer. summarize the instructions and explanations you have given during the call. ask if customer as any questions. 5. explain preventative maintenance to the customer (such as deleting temporary files from the hard drive or cleaning the mouse)
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