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What is the most important use of the 5-why routine?



A. Brainstorm possible solutions
B. Determine if the products is shippable
C. Describe the CTQC’s more accurately
D. Assess process capability
E. Find the root cause of a problem

This question is part of Six Sigma Yellow Belt Examination
Asked by Wyatt Williams, Last updated: Sep 19, 2020

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3 Answers

Bergeront Tiffney

Bergeront Tiffney

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Bergeront Tiffney
Bergeront Tiffney, Computer Engineer, M. Tech, Southeast Montgomery

Answered Jan 17, 2019

The answer to this is E. There are different problems that exist right now because the signs were not looked into immediately. Some problems are resolved easily because the issues were found and discussed as soon as they become available.

In order to do this type of method, the question of why should be repeated until the root cause is found. There is a need to define the problem, measure just how grave the problem is, analyze how the problem can possibly be resolved and also analyze various details about the problem in general.

Once the problem has been identified, other Whys should still be asked to know how the situation can be improved and how the situation can be under control.

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John Adney

John Adney

John Adney
John Adney

Answered Jul 11, 2017

5-WHY also is the part of Ishikawa-Fishbone nad it is very usefull when Quality manager have knowledge about RCA (Root Cause Analysis)

Rgds,

Jenri

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John Smith

John Smith

John Smith
John Smith

Answered Jul 11, 2017

Find the root cause of a problem
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