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What should you do to resolve this problem?

John is using laser printer in his office for the last one year. John reports that he has frequent paper jam problems.

Asked by Adrian, Last updated: Nov 06, 2021

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John Smith

John Smith

John Smith
John Smith

Answered Sep 08, 2016

Install a maintenance kit. That's right.

Paper Jam problems occur when a paper is stuck in the printer or due to malfunctioned pickup rollers and registration rollers in the printer. To resolve this problem, you should install a maintenance kit. Installing maintenance kit will replace paper pickup rollers and registration rollers that are responsible for moving the papers to the printer. Printer maintenance kit includes a fuser, a transfer roller, a pickup roller, a registration roller, and six feed rollers. Printing a test page will not resolve paper jam problem. Atest page is printed to check proper functioning of the printer.

Replacing a dc power supply will not resolve paper jam problem. dc power supply is used to provide power to the printer. Replacing the cartridge will not resolve a paper jam problem. You should replace the cartridge when you receive a black vertical line on the printed page.

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