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What are the capabilities of this core CRM object in the Salesforce schema: person accounts?



A. Does use space in both account & contact table
B. Have the same icon as business accounts
C. Can only be merged with other person accounts
D. Are enabled via a feature license

This question is part of 3 ME - App Builder Reviewer
Asked by Ronaldpascual, Last updated: Sep 16, 2020

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3 Answers

W. Pratt

W. Pratt

Want to learn new things and share my knowledge

W. Pratt
W. Pratt, Marketing Analyst, MBA, Lincoln

Answered Jul 18, 2019

There are two correct answers to this question, which are A, Does use space in both account & contact table and C Can only be merged with other personal accounts. These would be used in the cloud-based software Salesforce. Person accounts are essential to Salesforce. They hold personal information about people and do so by combining contact fields and account fields into one record.

These accounts are available in all editions of Salesforce. Like when using any software, there are things to consider. For one, they are unable to be organized in hierarchies. Another consideration is that the accounts are unable to have relationships with one another.

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G. Roland

G. Roland

G. Roland
G. Roland, Professor, Austin

Answered Feb 21, 2019

There are two capabilities that are available. The first capability is letter A. The second capability is letter C. What does CRM stand for anyway? This means customer relationship management. It is highly important for companies to provide services that are needed by their customers.

If customers become unhappy, this will definitely spread to other potential customers. Companies will be nothing without their customers so they make use of various tools to ensure that they will be able to keep track of their customers and their customers’ needs. Do remember that not all tools are going to be useful but Salesforce has always been known to make a difference with the services that companies can provide.

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John Smith

John Smith

John Smith
John Smith

Answered Mar 21, 2017

Does use space in both account & contact table
Can only be merged with other person accounts

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