Measuring customer satisfaction after they have used any of your products or service is important. It checks whether the company’s efforts were able to meet or surpass a customer’s expectations has been successful or not. This task can be made easy by conducting surveys.
When I think of creating a simple and easy to use online survey form, ProProfs survey maker is one name that immediately strikes the mind. With a simple and thoughtfully designed web interface, the tool helps you to create surveys from scratch without any prior know-how about survey form creation. You have thousands of templates and more than 1,000,000 to choose from. The surveys can be customized with themes and images. Businesses can personalize the survey with their brand’s logo and colors.
In just a few clicks, you’ll end up with an engaging survey form to capture user feedback that can be used for business improvement. What’s best, the survey can be easily embedded to the website, blog or facebook page.
This world’s leading software to create online surveys as popup surveys, sidebars, polls, and in-app surveys. NPS surveys can be created quickly and scheduled for automatic distribution. The survey results are displayed in real-time. These survey forms prevent the visitor from leaving the website page without providing their valuable feedback,
After you get the desired information, process the data through advanced presentable reports and intelligent analytics. The privacy of the survey data is taken care of in this software.
Integrate the surveys with the CRM and marketing automation software provides valuable insight into the customer. After they have given the feedback, follow-ups can be conducted to enhance customer experience and increase their satisfaction levels.