Which is the best survey software for customer feedback? - ProProfs Discuss
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Which is the best survey software for customer feedback?

Asked by Angela White, Last updated: Jul 17, 2021

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S. Sergius

S. Sergius

S. Sergius
S. Sergius

Answered Nov 26, 2019

There are several survey maker tools available in the market today. However, when deciding a tool to create surveys for customer reviews, it is imperative to look for certain features to get the right answers to your questions.

If you are looking for the best survey making software, ProProfs survey maker can be your best bet. Touted as the most versatile survey tool, ProProfs is a choice of millions of respondents. The tool offers the quickest and easiest way to gather useful information from the customers.

There are several survey maker tools available in the market today. However, when deciding a tool

Here are some of the impressive features that may compel you to go for this software.

  • Ready-made Templates

The tool offers a ready-made survey template that can be customized with themes and images to make it more attractive.

  • NPS Surveys

NPS is the most critical indicator of a company’s image and customer satisfaction. This NPS survey maker helps create personalized NPS surveys with templates to capture actionable feedback. The qualitative data is analyzed using daily, weekly and monthly reports.

  • Fully Customizable

Businesses can make their color, font and features choices to make it more appealing and target a specific audience. Surveys can be customized with the logo and colors of the business’s brand.

  • Ready to Use Questions

It saves you from the hassle of question creation for the survey through millions of ready-to-use survey questions choices.

  • Reports & Analytics

Smart analytics and advanced reports to get useful insights from the customer’s feedback. The reports give a bird's eye view of the customer’s behavior and activity.

There are several survey maker tools available in the market today. However, when deciding a tool

  • Integrations

The survey maker provides smooth integration with Freshdesk, MailChimp, SalesForce, Constant Contact and Zendesk. These integrations can be used to capture customer’s information and gather insights that can help you make the most out of your surveys and feedback forms.

The surveys can be shared across various channels and get feedback via email, link and social media.

ProProfs survey maker boasts an endless number of features and benefits. To get further insight into the product, visit the link.

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