What are some good online chat customer service SaaS solutions? - ProProfs Discuss
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What are some good online chat customer service SaaS solutions?

Asked by Jason Grills, Last updated: May 17, 2024

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Jeff Kates

Jeff Kates

A technical writer whose majors are in the field of high-end technologies. I used to write about the changing landscape of business technologies and u

Jeff Kates
Jeff Kates, Manager, Masters', New York

Answered Oct 28, 2020

Though in this highly competitive world, there exists a wide number of advanced and smooth online chat customer service SaaS solutions. Below are some top and certified systems that provide smooth communication medium for businesses to address the queries of potential customers;

  • ProProfs
  • HubSpot Live Chat
  • Pure Chat
  • ChatBot
  • Freshchat
  • Pipedrive

All these provide enhanced customer experience and let businesses entertain the queries of customers quickly and efficiently. This software varies with respect to the functionalities.

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