The first and most critical step in the process is to identify high-risk areas within the organization. Business department managers and senior executives are in the best positions to offer insight into these areas. Once potential areas of implementation have been identified, an assessment of potential impact should be completed to identify applications that provide the highest potential payback to the organization. At this point, tests and reasonable target thresholds should be determined prior to programming. During systems development, the location and format of the output files generated by the monitoring programs should be defined.