TSgt West contacts the Vehicle Distribution Flight and says, “I would like to requesta large truck to haul away some old office equipment.” The dispatcher on duty,SSgt Freeman replies, “I have one truck available, but you would need to return itby noon today so I can support another high-priority request.” West says, “Thatwon’t work. I’ll need it for at least two days.” After some thought Freeman says,“Could you wait until tomorrow? That way I could use the vehicle to support thisother requirement and you can use it for the rest of the week.” West tells Freeman,“I understand the position you’re in and will gladly stop by in the morning to signout the truck.”This scenario BEST illustrates the use of the _____________ strategy for negotiatingand its impact of NCO effectiveness.
TSgt West and SSgt Freeman cooperate which, according to the
Introduction to Negotiating chapter, is useful when a party desires to achieve a
mutually satisfying outcome while simultaneously managing the relationship.
SSgt Freeman attempts to achieve a mutually satisfying outcome as evidence by
the statements, Could you wait until tomorrow? That way I could use the
vehicle to support this other requirement (Freemans need) and allows you to use
it for the rest of the week (Wests need). West, in-turn, acknowledges the
challenge Freeman is facing (supporting West and a high-priority request) and
agrees to his offer, which supports not only the tasks at hand but the relationship
as well. *##**##*
Answer Anonymously
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