Which of the following would be best for you to do? A customer - ProProfs Discuss
Cancel
TopicsDown
Products Down
Follow Us:
FacebookTwitter
Advertisement

Which of the following would be best for you to do? A customer walks into the office and asks for the deadline to file a permit application. You do not know the answer.



A. Tell the person what you think the answer might be.
B. Refer the person to your supervisor.
C. Say that you are not allowed to give out that information to the public.
D. Inform the person that you don t know but will find out.

This question is part of customer service exam
Asked by Wyatt Williams, Last updated: Sep 19, 2020

+ Answer
Request
Question menu
Vote up Vote down

4 Answers

John Adney

John Adney

John Adney
John Adney

Answered Feb 21, 2017

Refer the person to the supervisor
upvote downvote
Reply 

nicolemaddox34

nicolemaddox

nicolemaddox34
Nicolemaddox

Answered Dec 01, 2016

Refer the person to your supervisor
upvote downvote
Reply 

dspurlock

dspurlock

dspurlock
Dspurlock

Answered Nov 30, 2016

Inform the person that you don't know but will find out.
upvote downvote
Reply 

John Smith

John Smith

John Smith
John Smith

Answered Nov 02, 2016

Inform the person that you don t know but will find out.
upvote downvote
Reply 

Advertisement
Advertisement
Search for Google images Google Image Icon
Select a recommended image
Upload from your computer Loader
Image Preview
Search for Google images Google Image Icon
Select a recommended image
Upload from your computer Loader
Image Preview
Search for Google images Google Image Icon
Select a recommended image
Upload from your computer Loader

Email Sent
We have sent an email to your address "" with instructions to reset your password.